Locating Customers in Fast Casual Restaurants Pubs Bars
Table Tracker has been developed to allow restuarants, pubs or
bars (or other sectors) to find customers extremely quickly when
delivering food or other product to a customer location onsite. There are a number of options
available as listed below.
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Solutions:
Table Tracker Professional V3
Table-Tracker professional from LRS is a patented table
tracking solution. There is no easier way for runners to locate a table
and deliver food quicker.
The tracker unit identifies the exact table it is placed on and
wirelessly notifies the system through a mesh network of that exact location. No more cold food
delivered because the server knows exactly where the customer is
seated. Table Tracker physically is similar to a CD in size and is less than 13mm
thick. There is nothing on the table top to take up space or look out of
place because table tracker uses RFID tags installed under the
table. In fact, the sensors aren’t visible to your guests at all. And
our table tracker does not need to be 'banged' on the table to make it
work (as some other systems have to).
How it works: Handing the tracker to a customer sends a 'start'
signal to the touch screen display which shows and confirms the order
number. When the customer chooses a table they simply place the tracker
unit on the table. The tracker then identifies the exact table and adds
that information to the screen. Servers then know exactly where to
deliver piping hot food.
The way you can remove an order number from the touch screen is by
returning the Table Tracker. If the tracker is not returned, the manager
is notified swiftly. The table tracker system can generate full
reporting of all inventory.
Delivering food quickly and at the correct temperature is essential
to the success of any restaurant. With Table Tracker, online reports are
available to show these delivery times. Reports can be accessed by
managers or the corporate office and even consolidated. Data mining is
simple.
Other uses including: Update Table availability in restaurants to ensure you
know exactly where guests can be seated to turn tables faster.
The table tracker system can be integrated to ePOS solutions that
might include customer facing kiosks and is
today also one of the primary additions for robotics systems used in
restaurants and warehousing. We can integrate in to most robotics brands
- just ask us and we can help.
For further details contact us or call 01782 537000
Table Tracker Basic
Table-Tracker basic from LRS is a patented table tracking
solution for clients that want to reduce the cost of table location
systems. There is no easier way for runners to locate a table and
deliver food quicker.
The tracker unit identifies the exact table when it is placed on a
table tracker dock as shown above. Each table has a dock and each dock
can store a number of table tracker units. The tracker then wirelessly
notifies the system of the exact location. It removes the delivery of
cold food because the server knows exactly where the customer is seated.
Table Tracker is similar to a CD in size and is less than 13mm thick.
The tracker dock is the only item located on the table and does not use
up much table space, but considerably reduces the cost of the solution
compared to table tagging as our pro solution does. Table tracker uses
RFID tags installed in to the dock. In fact, the sensor in the dock is
not visible to your guests at all.
How it works: Handing the tracker to a customer sends a 'start'
signal to the touch screen display which shows and confirms the order
number. When the customer chooses a table they simply place the tracker
unit in to the dock on the chosen table. The tracker then identifies the
exact location and adds that information to the screen. Servers then
know exactly where to deliver piping hot food.
To remove an order number from the touch screen is simply by
returning the Table Tracker. If the tracker is not returned, the manager
is notified swiftly. The table tracker system can generate full
reporting of all inventory.
Delivering food quickly and at the correct temperature is essential
to the success of any restaurant and for fast casual it can be critical.
With Table Tracker, online reports are available to show these delivery
times. Reports can be accessed by managers or the corporate office and
even consolidated. Data mining is simple.
Table availability in restaurants to ensure you
know exactly where guests can be seated to turn tables faster.
For further details contact us or call 01782 537000
Table Location Low Cost Solution
We have two types of this low cost solution - one based on a CS6
pager and an alternative based on our CS7 pagers.
The basic difference between these two solutions is that the CS7
solution can locate a customer by zone and the cs6 does not.
The CS7 Zone Table Location Systems
The CS7 is a digital device that can be set up in such a way that it
can flash with different colours e.g. red, green, blue, white and
multicolored. Firstly the CS7 is set up by 'zone' to flash with a
specific colour for that zone. This solution is NOT used to recall
customers but for runners or servers to locate the table by zone.
Here's how it works: Ask the customer which 'zone' area he will be
seated in and issue him with a CS7 with the colour for that 'zone'. Make
a note of the CS7 number. The pager will have instructions similar to
the above pager that instructs the customer to place the pager on his
chosen table. When its time to deliver the food simply page the CS7
pager and take the food to the designated area. You will see the CS7
flashing on his table and its a simple matter to deliver the food and
collect the CS7.
Even if there is more than one CS7 flashing in a particular zone this
method will still substantially reduce the delivery times of the food to
the customer - and at an incredibly low price for the system compared to
others. The gain for the restaurant will be many fold. Customers will
get hot food quickly, service levels will increase and customers will
return in future.
Obviously this solution is aimed at fast casual restaurants with
forty tables or less because for true tracking you will need our Table
Tracker system.
Benefits
- Fast delivery of food
- Multi Coloured CS7 for zones
- Robust design
- Low cost
- CS7 cannot be lost because customers have already paid for the
meal
- Range is easily covered with our transmitters
- Three year warranty against manufacturing defects
Other benefits include that if you ever change from table delivery
from take to table the CS7 system can easily be reconfigured to recall
customers.
For further details on the CS7 Table Location solution contact us or call 01782 537000
The CS6 Zone Table Location Systems
Our CS6 is also a digital device that can be set up similarly to the
CS7. However the CS6 is just one colour. This solution is NOT used to
recall customers but for runners or servers to locate the table. It is
still possible to use the 'zone' method as described for the CS7 but
without differentiation of colours by zone.
Here's how it works: If using the zone method then ask the
customer which 'zone' area he will be seated in and issue him with a
CS6. Make a note of the CS6 number. The pager will have instructions
similar to the above CS7 pager that instructs the customer to place the
pager on his chosen table. When its time to deliver the food simply page
the CS6 pager and take the food to the designated zone. You will see the
CS7 flashing on his table and its a simple matter to deliver the food
and collect the CS6.
Even if there is more than one CS6 flashing in a particular zone this
method will still substantially reduce the delivery times of the food to
the customer - and at an incredibly low price for the system compared to
others. The simplest way to make CS6 solution work is to page one CS6 at
a time and deliver immediately to the flashing CS6. The gain for the
restaurant will be many fold. Customers will get hot food quickly,
service levels will increase and customers will return in future.
This solution is aimed at fast casual restaurants with forty tables
or less because for true tracking you will need our Table Tracker
system.
For further details on the CS7 Table Location solution contact us or call 01782 537000